If you have found this page, you must be looking for a way to ensure the content you put online is accessible. Congratulations. In this post, I will show you some quick tests you can do to accomplish this.

...continue reading How to do an accessibility audit, part 1, the quick test

Merriam-Webster defines "usable" as "capable of being used." Oxford dictionary defines "usability" as "the degree to which something is able or fit to be used." These definitions do not specify who should be able to use that thing, but the implication is that the thing should be able to be used by everyone. Why then, is usability a different field than accessibility? Accessibility should be at the very root of usability. ...continue reading Usability should include accessibility

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Congratulations if your web experience is accessible to all audiences. Don't stop now, here are five ways to make sure it stays that way:

  1. Make sure that future updates to the experience assessed for accessibility compliance in every phase (wireframe, design, development, and production).
    • It happens too often that we create an accessible experience and then let it slowly become inaccessible as errors are introduced in future phases.

    ...continue reading 5 ways to maintain accessible experiences online

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If you care about your web content being accessible, try accessing it with a screen reader. Learning to use a screen reader is easier than ever. Both Windows and Mac operating systems (OS) have free screen readers available. This article refers to the Mac OS built-in screen reader, VoiceOver.
...continue reading How to use the VoiceOver screen reader

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Too often we share only the accessibility fails without talking about accessibility wins. I am planning to start incorporating some positive reinforcement stories in addition to the negative punishment stories that are so prevalent in the industry. Negative punishment is not working quickly enough! ...continue reading Inspire accessible experiences with positive reinforcement

With this post I am bringing together some resources that I've been using for years, and sharing with my team. All developers will benefit from familiarizing themselves with these techniques. ...continue reading Accessible development resources…and one important tip

October, 2016: Update! I used to encourage experience designers to capture annotations for accessible keyboard functionality separately in "linear wireframes." The reason for that was that it was new to them, and it felt like a very separate exercise. More recently I have recommended that keyboard events be captured in the same wireframes that capture all other interactions as a more holistic experience. I have edited the article below to refer to linear interactions as opposed to linear wireframes.

...continue reading Defining accessible experiences with linear wireframes

Part of my job is to assess if websites are usable for people with disabilities. Over the past year I have audited many large-scale web experiences across various industries. I've helped three airlines in China and Canada and some Canadian retailers. I've assisted some US educational institutions.

Through these audits I have identified the top 5 most costly website accessibility issues. These are the ones that have the most detrimental effect for users, and that will take the most time to fix later.

...continue reading The Top 5 Most Costly Accessibility Issues