Too often we share only the accessibility fails without talking about accessibility wins. I am planning to start incorporating some positive reinforcement stories in addition to the negative punishment stories that are so prevalent in the industry. Negative punishment is not working quickly enough! ...continue reading Inspire accessible experiences with positive reinforcement

With this post I am bringing together some resources that I've been using for years, and sharing with my team. All developers will benefit from familiarizing themselves with these techniques. ...continue reading Accessible development resources…and one important tip

October, 2016: Update! I used to encourage experience designers to capture annotations for accessible keyboard functionality separately in "linear wireframes." The reason for that was that it was new to them, and it felt like a very separate exercise. More recently I have recommended that keyboard events be captured in the same wireframes that capture all other interactions as a more holistic experience. I have edited the article below to refer to linear interactions as opposed to linear wireframes.

...continue reading Defining accessible experiences with linear wireframes

Part of my job is to assess if websites are usable for people with disabilities. Over the past year I have audited many large-scale web experiences across various industries. I've helped three airlines in China and Canada and some Canadian retailers. I've assisted some US educational institutions.

Through these audits I have identified the top 5 most costly website accessibility issues. These are the ones that have the most detrimental effect for users, and that will take the most time to fix later.

...continue reading The Top 5 Most Costly Accessibility Issues