If you care about your web content being accessible, try accessing it with a screen reader. Learning to use a screen reader is easier than ever. Both Windows and Mac operating systems (OS) have free screen readers available. This article refers to the Mac OS built-in screen reader, VoiceOver.
...continue reading How to use the VoiceOver screen reader


Too often we share only the accessibility fails without talking about accessibility wins. I am planning to start incorporating some positive reinforcement stories in addition to the negative punishment stories that are so prevalent in the industry. Negative punishment is not working quickly enough! ...continue reading Inspire accessible experiences with positive reinforcement

With this post I am bringing together some resources that I've been using for years, and sharing with my team. All developers will benefit from familiarizing themselves with these techniques. ...continue reading Accessible development resources…and one important tip

October, 2016: Update! I used to encourage experience designers to capture annotations for accessible keyboard functionality separately in "linear wireframes." The reason for that was that it was new to them, and it felt like a very separate exercise. More recently I have recommended that keyboard events be captured in the same wireframes that capture all other interactions as a more holistic experience. I have edited the article below to refer to linear interactions as opposed to linear wireframes.

...continue reading Defining accessible experiences with linear wireframes


It is important to design and develop websites with accessibility in mind. It is a common misconception that tools can be used to determine if a website is compliant with accessibility guidelines. This article will describe at a high level which guidelines cannot be tested with an automated tool, and require manual testing. ...continue reading 12 manual tests for accessibility compliance you should do now

I'm a developer who works for a digital agency, a company whose job (among other things) is to build web experiences for other companies.

Adherence to the Web Content Accessibility Guidelines (WCAG) for new websites is now mandated by law. Client requests to efficiently and cost-effectively implement and test for accessibility guideline compliance in my line of work are increasingly common. For experiences designed and developed at digital agencies we can do this in three ways: ...continue reading 3 Key Ingredients for the Efficient Implementation of Accessible Websites

If your client asks you to support WCAG level AA accessibility guidelines, read on to learn how your project will be impacted for designers and developers.

(1) There are contrast ratio rules for text on a background that must be followed for AA that do not exist for A. I use this contrast checker, which provides pass/fail criteria based on font size ...continue reading Project implications of WCAG 2.0 level AA support (compared to single A)

Part of my job is to assess if websites are usable for people with disabilities. Over the past year I have audited many large-scale web experiences across various industries. I've helped three airlines in China and Canada and some Canadian retailers. I've assisted some US educational institutions.

Through these audits I have identified the top 5 most costly website accessibility issues. These are the ones that have the most detrimental effect for users, and that will take the most time to fix later.

...continue reading The Top 5 Most Costly Accessibility Issues